Legal notice
Site Publisher and Operator
This website, klearbeauty.co, is published and operated by:
Brand: KLEAR Beauty
Operating company: Guangzhou Lingcai Technology Co., Ltd.
Registration number: 91440111MAEUD1DM6F
Registered address: Room 506, No. 805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China
Postal code: 510407
Website: https://klearbeauty.co
Support email: support@klearbeauty.co
KLEAR Beauty is a brand operated by Guangzhou Lingcai Technology Co., Ltd. The two names refer to the same business: KLEAR Beauty is the trading name under which Guangzhou Lingcai Technology Co., Ltd. sells its products online.
Seller of Record
Guangzhou Lingcai Technology Co., Ltd. is the seller of record for all orders placed on klearbeauty.co. It is the party you enter into a contract with at checkout, and it remains responsible for fulfilment, returns and refunds under our Shipping Policy and Refund & Returns Policy.
We use a contracted fulfilment and delivery provider to pick, pack and ship orders on our behalf, and a United States returns address so that customers in the US do not have to ship returns internationally. Details are set out in our Shipping Policy.
Nature of Business
KLEAR Beauty sells cosmetic skincare products directly to consumers through klearbeauty.co. All products are sold as one-time purchases; we do not offer subscriptions or automatic recurring charges.
Our products are cosmetic products for external use. They are not medicines, drugs or medical devices, and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Contact
All enquiries, including order, returns, privacy and legal matters, should be sent to support@klearbeauty.co. We aim to respond within 1 to 2 business days.
Written correspondence may be sent to our registered address above. Please do not send returns there. All returns must be sent to our United States returns address after receiving a Return Authorisation, as set out in our Refund & Returns Policy.
Website Hosting
This website is hosted on the Shopify e-commerce platform, provided by Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada. Further information is available at https://www.shopify.com.
Intellectual Property
The KLEAR Beauty name, logo, product names, designs, slogans, and all text, images, graphics, video and audio published on klearbeauty.co are the property of Guangzhou Lingcai Technology Co., Ltd. or its licensors, and are protected by copyright, trademark and other intellectual property laws.
No content from this website may be reproduced, distributed, modified or republished without our prior written consent. Full terms are set out in our Terms of Service.
Content Accuracy
We take care to keep the information on this website accurate and current. However, product descriptions, prices, availability and delivery estimates may change, and errors can occur. We reserve the right to correct any error and to update information at any time, as set out in our Terms of Service.
Results from cosmetic products vary between individuals. Any results shown or described on this website are illustrative and are not a guarantee of the results you will experience.
Dispute Resolution
Questions or complaints should be raised first with our support team at support@klearbeauty.co so that we can try to resolve the matter directly.
Governing law and jurisdiction for any dispute are set out in our Terms of Service. Nothing in our policies removes any right you have to rely on the mandatory consumer protection laws of your country of residence.